TUESDAY, MARCH 16TH, 2010
How do you motivate action? Whether it’s your employees or customers it’s a good idea to make them feel like they have a head start to the finish line.
We’ve all seen loyalty cards. In Switch, Chip and Dan Heath offer the story of a car wash offering their customers two slightly different loyalty... More >>
MONDAY, MARCH 15TH, 2010
If you’ve been watching any news of late you’ve seen several incidents where employees who have not received favorable performance reviews have gone off and actually murdered their peers or supervisors. If there’s an indictment against performance reviews or at least how they are being conducted thi... More >>
THURSDAY, MARCH 11TH, 2010
A number of coaches that our in my peer group disagree with the value of a personal mission statement. Perhaps more accurately they simply wish to get down to the business of working on the business right away. Perhaps that’s because they were born with the innate recognition of their personal missi... More >>
MONDAY, MARCH 8TH, 2010
It’s amazing how many business owners and executives fail to understand the importance of determining where they want to go. Nothing prevents growth like a lack of clarity and vision for the future. Without this vision it’s difficult to know your priorities.
As Verne Harnish [Mastering the Rockef... More >>
SATURDAY, MARCH 6TH, 2010
How often have you resolved to achieve a goal, failed at your first or second attempt and quit? If you are as guilty of this as I am, then realize you failed to muster sufficient strategic discipline to accomplish your desire. You didn’t commit, persist, train, learn or execute at the proper level t... More >>
FRIDAY, MARCH 5TH, 2010
Interruptions, distractions, technology and the speed that things change. It seems today that we are living in an ADD [Attention Deficit Disorder] society. One of the biggest challenges with business today is the inability to stay focused and committed to your top priorities.
Chet Holmes in The... More >>
THURSDAY, MARCH 4TH, 2010
Recently I wrote [When You Know You Need to Make a People Change] about a client who hired and then quickly released a manager. In an effort to better understand why they’d made a mistake, the owner and one of the managers who participated in the hiring process did an autopsy on the decision to di... More >>